The cost of SaaS can seem steep, and a lot of people don’t like the idea of paying a monthly fee. While it may seem like a better alternative to use your existing resources, or even hire someone to build your software, there are hidden costs that you need to consider before making that decision.
Time is money! Building a customizer project from scratch can take anywhere from 8-12 months, and that’s just to get a functional product. You still need to think about interface design and proper user experience, which brings us to the next point.
2. Interface design, proper testing and user experience
Programming is one thing, designing the user interface and user experience is a whole other skill set. You need a designer. Engineers are not designers.
3. Indirect / opportunity costs
Every hour your team spends on another activity besides your core business costs money. These costs need to be considered when you’re making the decision to focus your team members on a big development project. Can you afford to have part of your engineers building a configurator for the next 8-12 months? Can you afford to hire new team members?
4. Maintenance, updates and support
Technology is always evolving and online applications require constant maintenance, especially in the world of e-commerce. You will need to allocate resources to make sure your customizer is always up and running smoothly.
By choosing software as a service, you get a solution that’s already built, designed and tested for optimal user experience, that will require minimal efforts from your team, and that will be updated and maintained automatically. No extra hiring on your part, your team can focus their efforts on your core business, you can start selling custom products online in less than a month and there are no upfront fees. Doesn’t that make the monthly fee a little less scary?